New AI technology to combat digital banking scams

artificial intelligence (AI) technology for identifying scams

Source: pexels/Mikhail Nilov

An Australian banking group releases new artificial intelligence (AI) technology for identifying suspicious and unusual behavior on its digital banking platforms.


CBA Group Fraud Management Services general manager James Roberts said the new AI technology was set to reduce the millions of dollars Aussies are scammed of every year.


 Highlights

  • Australia has one of the highest rates of scams in the world with Aussies estimated to have lost more than $2bn
  • The majority of losses to investment scams involved crypto investments, with $113 million reported lost this year
  • Commonwealth Bank (CBA) introduce new artificial intelligence (AI) technology to detect suspicious and unusual behaviour to protect customers from scams

 

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