Viva: The art of complaining
Source: Getty Images/Darryl Estrine
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Published 29 May 2018 4:25pm
Updated 16 August 2022 9:45am
By Peyman Jamali, Amy Chien-Yu Wang
Source: SBS
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Ever felt frustrated about a service or purchase, made a complaint, but ended up getting nowhere? To avoid this, there is an art to complaining that ensures your concerns are heard and taken seriously.
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