International student Pranay Alawala, who worked in three 7-Eleven stores in Brisbane, recently secured a payout of $33,000 from his former employer.
So far more than 110 workers have been paid out an estimated $2.8 million through an independent panel assessing claims.
Savouring the taste of success at a Brisbane cafe after the two-year battle, Mr Alawala can now afford a coffee like the ones he used to serve to 7-Eleven customers.
“(It’s) good (coffee)... better than 7-Eleven,” he said with a laugh.
Mr Alawala with his legal team Source: SBS
Mr Alawala is one of the more than 60 former 7-Eleven workers represented by Maurice Blackburn lawyers.
“This is probably Australia's greatest employment law scandal,” said lawyer Giri Sivaraman, principal with Maurice Blackburn.
"Some of the stories we've now heard are horrifying. We have one worker, a client, who was paid 47 cents per hour."
Up to 20,000 current and former workers are thought eligible for back pay, with total claims estimated upwards of $30 million.
Most are from 457 visa workers and international students, many who are afraid to speak up.
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"Everyone is scared of deportation,” Mr Alawala said.
Earlier this month a senate inquiry heard allegations of workers being physically intimidated.
It also heard that two-thirds of Australian 7-Eleven stores face back pay claims.
Seven stores are in the process of being prosecuted by the Fair Work Ombudsman, with owners facing hefty fines if found guilty.
“I think this is just the tip of the iceberg. 7-Eleven are showing signs they haven't learnt from this,” said Chris Gazenbeek, Queensland secretary of the Shop Distributive and Allied Employees' Association.
A 7-Eleven spokesman told SBS it is aware irregularities still occur but it does not condone underpayment of staff.
The company said it has appointed a specialist investigator and there are now rolling audits of stores.
Lawyers for claimants says migrant workers need greater protection.
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“Additional resources for education for migrant workers, greater deterrence for employers who exploit migrant workers and penalties, and additional protection for whistle-blowers,” said Mr Sivaraman of Maurice Blackburn lawyers.
The scandal also has implications for Australia's international education industry.
“It's damaged the reputation, because you've been underpaying, if you go to work,” said Mr Alawala, who is now studying for a diploma of cookery.
The senate inquiry and the Fair Work Ombudsman are due to release reports on the issue in the coming weeks.
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