Authority urges government to intervene over telco customers' disconnections

Close up of a woman's hand paying with her smartphone in a cafe, scan and pay a bill on a card machine making a quick and easy contactless payment. NFC technology, tap and go concept

Can you afford to have your phone disconnected? Source: Getty / d3sign/Getty Images

SBS News In Depth

View Podcast Series

Get the SBS Audio app

Other ways to listen

A new report has found 2.4 million people in Australia have had difficulty paying their phone and internet bills in the last 12 months. The federal government is being urged to intervene after the Australian Communications and Media Authority revealed 406,428 customers had their services disconnected last year.

Listen to Australian and world news, and follow trending topics with

SBS News Podcasts.

Group of friends sharing content on social media - stock photo (Getty Images).jpg

Where's the harm? Experts, tech giants react to Australia's social media ban for under 16s

Bill Shorten poses for photographs next to a truck with a billboard saying ‘Save the NDIS’ (AAP)

What does the future hold for the NDIS - and its participants?

Hamida Hossaini at a Neighbourhood House in Melbourne (SBS-Scott Cardwell).jpg

Hamida’s among millions helped by a frontline charity that now fears for its own future

Reserve Bank of Australia building in Sydney

RBA board to split into two; ASX takes a breather

Recommended for you

A silhouette of a woman sitting at a computer with her head resting on her fists

Alana was shocked when her boss shared her diagnosis in public. What does the law say?

privacy breaches

A composite image of Penny Wong and Benjamin Netanyahu.

Wong responds to Netanyahu's ICC arrest warrant as US labels move 'outrageous'

2024 mideast wars

Five cocktails in transparent glasses are arranged on a bar counter.

Methanol poisoning: How risky are our drinks and how can you protect yourself?

biodiesel manufacturing

A close up of a hand giving an injection into an arm

We now know when a new COVID vaccine will be released. Should you get a booster?

covid-19 vaccine rollout

An ambulance outside Bangkok Hospital in Thailand.

Why methanol is a 'silent killer' — and where poisonings happen most

poisoning

Two men in suits sit at a table with papers in front of them, pointing to a section of a document.

'Families are going to be ripped apart': Labor's 'brutal' migration law trio, explained

immigration laws

A split image featuring three photos of Australian brush turkeys.

They aren't 'particularly smart'. But this bird is back in a big way in some parts of Australia

birdwatching

A woman with an eye patch over her right eye laying in a hospital bed.

Australian injured in alleged Israeli shooting speaks from hospital: 'I demand an investigation'

war