Delivery riders navigate many obstacles as they undertake each journey.
The popularity of the services has surged and it's not easy work.
Riders and drivers are under pressure and can be kicked off an app with little warning.
Ayca says her account with a ride sharing company was taken offline six months ago, leaving her temporarily unable to rely on the source of income.
"And I take it so seriously and suddenly it's been deactivated and I'm in like a big whole doing nothing. I couldn't even explain myself, there was no reason. I couldn't talk to them, I couldn't contact them. It was so unfair."
From the 26th of February, new protections have come into effect, requiring operators of these platforms to inform workers of any deactivation in writing and ensure the information is made available in a language they can understand.
It must also provide them with the option of speaking with a person, rather than just an automated support system.
Michael Kaine, national secretary of the Transport Workers Union has welcomed the changes.
"A really important ingredient of workers rights come into play. Workers who've been left outside of the system, who've been literally treated as robots in the gig economy. They get the right to challenge unfair, unjust termination."
Termination will also require a valid reason like serious misconduct.
But a worker must have done at least six months on the job to access the enhanced protections.
They'd then have greater rights to challenge deactivations in the Fair Work Commission.
Michele O'Neil, president of the Australian Council of Trade Unions says without this right, workers had been left exposed.
"And when things went wrong, when one day they were deactivated, which is what we would call being sacked, they had nobody to talk to they didn't even know the reason why, they weren't given a reason why, they would just suddenly have their job and their income disappear off a screen."
The Federal Government passed the new laws last February.
Employment Minister Murray Watt has been warning for some time that companies have been able to remove gig workers off their apps without notice, adding that the reforms create a process that's fair and transparent and prioritises better communication.
Another question the Fair Work Commission is currently weighing is how to deliver a fair go to workers in the gig economy.
It's undertaking a review into the minimum standards for the pay and work entitlements of these workers.
"This piece of the puzzle means that workers can have confidence, they can step forward, they can be part of the campaign to get minimum standards in place knowing that there company cannot unfairly and unjustly sack them."
