Watch

ASIC denounces super funds' poor handling of death benefit claims

Published
A scathing review into the handling of death benefit claims by super funds has exposed a litany of failures. The Australian Securities and Investments Commission has put Australia's $4.1 trillion superannuation sector on notice, handing down 34 recommendations to improve death claims processing. The investigation also revealed the disproportionate impact on First nations families, prompting calls for mandatory, legislated customer service standards.
Tags
Finance
Share

Recommended for you

A split image showing two groups of demonstrators, a pro-Pakistani group on the left and pro-Indian group on the right. Each bear the flags of their respective nations.
A stylised image of Peter Dutton with black-and-white photos of him alongside other leaders and workers in the background.
A crowd of people clapping, many holding up yellow signs that say 'Vote 1 Trumpet of Patriots'.
The Great Hall in Parliament House with a person walking through it.
A man wearing a suit and tie points his index finger at a press conference
A split image. On the left are tradespeople on the roof of a home that is under construction. In the middle is Prime Minister Anthony Albanese, wearing a suit, tie and glasses, speaking while standing at a lectern. On the right is a woman opening her wallet in which there is $50, $20, and $10 notes.
Adam Bandt speaking into a microphone in a room with green lighting.
Senator Jacqui Lambie at a press conference at Parliament House in Canberra